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Am very disappointed
Last week I mentioned that the town will be eliminating the $1 service charge on the new online water payment portal to process e cheques.
Upon further review with the Town Board and Town Attorney, and subject to the requirements of our contract with the vendor, it has been determined that this fee cannot be eliminated. Therefore, the fee will remain and refunds cannot be given. I am sorry for the inconvenience. And am personally very disappointed because I don't think there should be extra charges on online payments.
The next time the contract with the vendor is up - I will push to eliminate this payment. Again- sorry for the aggravation.