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News & Town Board Reports (gblist)

Posted on: October 12, 2023

How to pay your water bill online (new system)

instructions to pay water bill if you are part of Greenburgh water


Paul, below is a condensed version of the instructions created the Water Department.

 

Steps to Register and Pay Your Water Bill Online

 

Create Payment Site Account

Link Your Account

  • Click Utility Billing (from the menu on the left)
  • Click Link to Account (right side of screen)
  • Enter your Account ID (required)
  • Enter your Customer ID (CID) (required)
  • Click Submit

Select Your Bill to be Paid

  • Click Manage Bills
  • Select a Bill to Pay
  • Click PAY NOW to add it to your cart
  • Select additional bills to be paid

Complete Payment Details

  • Enter your payment information
  • Enter any additional information as required
  • Confirm your payment information
  • Click Submit

Digital Receipt

  • Once payment has been submitted a confirmation email will be sent to the email address provided. The receipt will include a confirmation number.

 

Please Note:

There is a 3.25% convenience fee for paying by credit card (with a $2.50 minimum) and $1 flat fee for paying by electronic check.

 

Account registration and account linking is a one-time task. All customer and account information will be saved and available for future payments.

If you have any questions, contact the Water Department by emailing waterdept@greenburghny.com or calling 914-989-1900.

PAUL FEINER

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