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The original item was published from 3/20/2022 3:27:46 PM to 6/5/2022 12:00:01 AM.

News Flash

News & Town Board Reports (gblist)

Posted on: March 20, 2022

[ARCHIVED] Links: Public Service Commission- filing utility complaints

Have a Con Ed related complaint?
A complaint about any utility?
The Public Service Commission is the government entity you should reach out to
Links below

HELPFUL INFO IF YOU WANT TO FILE A COMPLAINT ABOUT CON ED OR ANY UTILITY

You need to reach out to the NYS Public Service Commission

 

The Public Service Commission oversees all utilities in New York State. If you have  any Con Ed, Verizon complaints - you should reach out to the PSC.  The following links could be helpful if you have a utility related dispute. They have been helpful to constituents in the past. 

https://www3.dps.ny.gov/W/PSCWeb.nsf/All/755C4F39A58C924C85257B2F0067FCA5


Telephone Toll Free Complaint Numbers:

Helpline (general complaints and inquiries)

    • 800-342-3377

      8:30 AM to 4:00 PM (Monday - Friday)

Hotline (for residential electric and gas shut-offs)

    • 800-342-3355

      7:30 AM to 7:30 PM (Monday - Friday)

      Consumers with hearing or speech impairment can contact the Department of Public Service through the NYS Relay Service by dialing 711.



PAUL FEINER

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